Return and Exchange Policy
We value every customer and strive to provide only high-quality products. If you need to
exchange or return an item, please review our conditions.
Exchange Policy
Exchanges are only possible for items that have not been worn, are undamaged,
and remain in their original packaging with tags.
You can request an exchange within 14 days from the date of receipt.
The customer is responsible for return shipping costs.
Return Policy
Returns are only accepted in the case of a manufacturing defect.
If you receive a defective item, please contact us within 7 days of receipt, providing
a photo of the item and a description of the issue.
Once the defect is confirmed, we will offer you an exchange for a similar item or a refund.
Refund Processing Time
Refunds are processed within 7-10 business days after receiving and inspecting the item.
The refund will be issued to the same payment method used for the purchase.
How to Request a Return or Exchange?
Contact our customer support before sending the item.
Send the item to the specified address, following the packaging guidelines.
Once we receive and inspect the item, we will process your request.
If you have any questions, please contact our customer support – we are always happy to help!